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Frequently Asked Questions (FAQs)

What is your return policy?

We offer a hassle-free 7-day return policy for defective or damaged items. Please email us at helpkreativecart@gmail.comwith your order details and a picture of the product to initiate a return.

What payment methods do you accept?

We accept multiple payment options, including:

  • Credit/Debit Cards (Visa, MasterCard, Rupay)
  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Net Banking
  • Cash on Delivery (COD) on select products.

Can I modify or cancel my order?

You can modify or cancel your order within 24 hours of placing it by emailing us at helpkreativecart@gmail.com. After the order has been shipped, cancellations or modifications will not be possible.

How long does delivery take?

Orders are typically delivered within 3-7 business days, depending on your location. will receive tracking information once your order is shipped.

What should I do if I receive a damaged product?

Please email us at helpkreativecart@gmail.com with a picture of the damaged product within 48 hours of delivery. We will assist you with a replacement or refund.

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