Shipping Policy
Effective Date: November 14, 2024
At KREATIVECART, we strive to deliver your orders promptly and efficiently. Please read our Shipping Policy to understand how we handle orders, shipping times, and related details.
1. Order Processing Time
Once your order is placed, it will be processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with your order details.
If there are any delays or issues with your order, we will notify you via email.
2. Shipping Times and Costs
We currently ship to addresses within the United States.
Standard Shipping
- Estimated delivery: 5-10 business days after processing.
- Shipping Cost: [Free shipping or specify flat rate/variable costs].
Expedited Shipping
- Estimated delivery: 3-5 business days after processing.
- Shipping Cost: [Specify rate, if applicable].
Free Shipping
We offer free shipping on all orders
3. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email to monitor your package's status. Please allow 24-48 hours for the tracking information to update.
4. Shipping Restrictions
- We do not ship to P.O. boxes, APO/FPO addresses, or international destinations outside of the United States at this time.
- Some remote areas may experience longer delivery times.
5. Lost or Delayed Shipments
While we do our best to ensure timely deliveries, unforeseen delays may occur due to carrier issues, weather, or other external factors. If your order is delayed or lost, please contact us at helpkreativecart@gmail.com for assistance.
6. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect:
- Contact us at helpkreativecart@gmail.com within 7 days of delivery.
- Provide photos of the damaged or incorrect items, along with your order number.
We will arrange a replacement or issue a refund based on the situation.
7. Address Changes
It is your responsibility to ensure that the shipping address is correct at the time of purchase. If you need to make changes, please contact us at helpkreativecart@gmail.com as soon as possible. Changes may not be possible after the order has been shipped.
8. Customs, Duties, and Taxes
For U.S. orders, there are no customs or import taxes. For other locations (if applicable in the future), you will be responsible for any customs, duties, or taxes that may apply.
9. Contact Us
If you have questions about shipping, please reach out to us:
KREATIVECART
Email: helpkreativecart@gmail.com
Phone: +917880869007